Frequently Asked Questions
It takes up to one week for us to process your order and once processed, standard shipping typically takes 5-7 business days. We are a small team and therefore cannot typically provide expedited shipping. We do not ship internationally.
We offer Standard Shipping: 5-7 business days.
Yes, you can track your order. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
We accept the following payment methods:
– Credit and debit cards (Visa, MasterCard, American Express, Discover)
– Checks
Sales tax is applied to orders shipped to locations where it is required by law. The applicable tax rate will be displayed at checkout before you complete your purchase.
To apply a coupon or discount code, follow these steps:
1. Add items to your shopping cart.
2. Proceed to checkout.
3. On the checkout page, enter your coupon or discount code in the designated field.
4. Click “Apply coupon” to update your order total with the discount.
Yes, we accept Purchase Orders from qualified businesses, educational institutions, and government organizations. To place an order using a Purchase Order (PO), please add your PO number in the required field upon check out and email a copy of your PO to [email protected]. We cannot process or ship any orders until we have received an emailed copy of your Purchase Order.
Yes, you can pick up your order. Please email [email protected] to coordinate a pick-up day and time.